How can we help?
What you need to know
Prepare for virtual appointments by going through our step-by-step onboarding guides.
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Accounts & payment
Understand and manage your account settings and billing.
Appointments
Detailed information on how to book, prepare for, and cancel appointments.
Features
Learn about our Symptom Checker, Healthcheck, and Clinical Records features.
General
Information on Babylon by TELUS Health and our service.
Prescriptions
Learn about how prescriptions work and troubleshoot tips.
Privacy & Security
Learn how we keep your personal and health information safe and secure.
Troubleshooting & connectivity
Fixes for some common issues.
What our Doctors Treat
What types of medical issues can we help you with.
For employees
Information for employees who access Babylon by TELUS Health through their employer.
Want to learn more?
Call or email our experts with any questions and we’ll make sure you’ll find the answers you’re looking for.
1-855-577-8838
For your business
Babylon by TELUS Health can help you engage employees, improve workplace well-being and boost productivity.
For physicians
Babylon by TELUS Health can offer you a unique opportunity to reach patients through virtual care.
