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TV

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    Getting started

    • Prepare for Business Optik TV installation
    • Purchase PIN
    • Download the Optik TV welcome kit

    Learning

    • Requirements for 4K Optik

    Troubleshooting

    • Set-top box warranty

    Getting started

    • Program remote
    • Channel management
    • Customize Channel Guide
    • Subscribed channel view for Business Optik TV
    • Favourites list

    Learning

    • Check available PVR space
    • Record an episode or series on Optik TV
    • Cancel scheduled recordings
    • Modify your channel settings
    • Set or change picture size and shape (aspect ration)

    Troubleshooting

    • Delete recordings
    • Reboot your set-up Box
    • Error Messages on Optik TV
    • Remote Control issues
    • Digital Box Not Working

    Getting started

    • Watch your recordings
    • Watch On Demand
    • Access apps
    • Descriptive Video
    • Purchase On Demand movies via Own on Optik

    Learning

    • 4K Wireless digital box
    • 4K programs available on Optik TV
    • Browse TV On Demand and Kids Zone for Free
    • Optik TV Restart feature
    • Optik TV Trending Now feature

    Troubleshooting

    • Guide visible but no video
    • Lost recordings

    Other categories

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    We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the  xʷməθkʷəy̓əm (Musqueam),  Sḵwx̱wú7mesh (Squamish) and  Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about  TELUS’ commitments to Reconciliation.
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    We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the  xʷməθkʷəy̓əm (Musqueam),  Sḵwx̱wú7mesh (Squamish) and  Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about  TELUS’ commitments to Reconciliation.
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