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Optik TV
Managing your Business Optik TV

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    Getting started

    • Prepare for Business Optik TV installation
    • Purchase PIN
    • Download the Optik TV welcome kit

    Learning

    • Requirements for 4K Optik

    Troubleshooting

    • Set-top box warranty

    Getting started

    • Program remote
    • Channel management
    • Customize Channel Guide
    • Subscribed channel view for Business Optik TV
    • Favourites list

    Learning

    • Check available PVR space
    • Record an episode or series on Optik TV
    • Cancel scheduled recordings
    • Modify your channel settings
    • Adjust the picture size and shape (aspect ratio) on your TV

    Troubleshooting

    • Delete recordings
    • Reboot your set-up Box
    • Error Messages on Optik TV
    • Remote Control issues
    • Digital box not working

    Getting started

    • Watch your recordings
    • Watch On Demand
    • Access apps
    • Descriptive Video
    • Purchase On Demand movies via Own on Optik

    Learning

    • 4K Wireless digital box
    • 4K programs available on Optik TV
    • Browse TV On Demand and Kids Zone for free
    • Optik TV Restart feature
    • Optik TV Trending Now feature

    Troubleshooting

    • Guide visible but no video
    • Lost recordings

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    The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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    TERRITORIAL ACKNOWLEDGEMENT

    The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
    About Us
    Careers
    Investors
    The Network that gives back
    Sustainability
    Accessibility
    TELUS Service Status
    Order Status
    Security
    User Terms
    Privacy / Cookies
    Wireless Code, Simplified
    Policies and Disclosures
    TELUS & CRTC Wireless Code
    Small Business
    TELUS Health
    Agriculture
    Medium and Large Business
    Our Impact
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