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    • Can't connect to the Internet
    • Disconnecting Wi-Fi
    • Slow Internet connection
    • Can't browse certain websites

    Getting started

    • Connect to your Wi-Fi
    • Enable TELUS Internet and Optik TV with Easy connect
    • Prepare for repair

    Learning

    • Change your Wi-Fi network’s name and password on My TELUS
    • Modems explained

    Troubleshooting

    • Slow Internet connection
    • Wi-Fi performance explained
    • Can’t connect to your TELUS Office internet: Some of my devices cannot connect
    • Can't connect to your TELUS Office internet: All my devices cannot connect
    • All my devices cannot connect to the internet (Actiontec T3200M)

    Interesting articles

    • Reset your modem to factory settings

    Getting started

    • Enable Smart Wi-Fi on your Advanced Wi-Fi modem
    • TELUS​ ​Boost​ ​Wi-Fi​ ​Quick​ ​Start​ ​Guide

    Learning

    • Dual-Band Wi-Fi Networks
    • Internet speed test
    • Internet speed explained
    • Wi-Fi speed and coverage explained
    • Change your Wi-Fi network’s name and password

    Troubleshooting

    • Optimize your Wi-Fi
    • Other factors impacting your wired internet speed
    • Other factors impacting your Wi-Fi internet speed
    • Wi-Fi performance and your device
    • Troubleshoot Boost Wi-Fi by Modem Type

    Interesting articles

    • Experiencing slow speeds

    Learning

    • Setup your modem to use a Static IP

    Troubleshooting

    • Retrieve your Wi-Fi password

    Interesting articles

    • Create a guest network
    • ICI TOU.TV EXTRA (Quebec only)
    • Copyright
    • Technical support policy (Québec only)

    Getting started

    • Find or connect to a TELUS Wi-Fi location

    Troubleshooting

    • 3 steps to fix your picture & video message issues
    • 3 steps to fix your text message issues

    Other categories

    • My TELUS
    • Accounts & Administration
    • Phone
    • Cloud
    • Internet of Things
    • Mobility
    • Networks
    • Security
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