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    • Can't connect to the internet
    • Disconnecting Wi-Fi
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    • Troubleshoot frequent loss of Wi-Fi Internet connection

    Getting started

    • Prepare for repair

    Learning

    • Connect to your Wi-Fi
    • Modems explained

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    • Can’t connect to your TELUS Office internet: Some of my devices cannot connect
    • Can't connect to your TELUS Office internet: All my devices cannot connect

    Interesting articles

    • Reset your modem to factory settings

    Getting started

    • Enable Smart Wi-Fi on your Advanced Wi-Fi modem

    Learning

    • Dual-Band Wi-Fi Networks
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    • Internet speed explained
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    • Change your Wi-Fi network’s name and password

    Troubleshooting

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    • Other factors impacting your Wi-Fi internet speed
    • Wi-Fi performance and your device
    • Troubleshoot Boost Wi-Fi by Modem Type

    Interesting articles

    • Experiencing slow speeds

    Learning

    • Set up your modem to use a static IP
    • Adding a public Static IP address to a TELUS Office Internet plan

    Troubleshooting

    • Retrieve your Wi-Fi password

    Interesting articles

    • Create a guest network
    • ICI TOU.TV EXTRA (Quebec only)
    • Copyright
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    The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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    TERRITORIAL ACKNOWLEDGEMENT

    The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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    Our Impact
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    Order Status
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    User Terms
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    TELUS & CRTC Wireless Code
    Commercial Business (101+)
    TELUS Health
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