Set up and manage Mobility pre-authorized payments

Once you’ve set up pre-authorized payments, you’ll never have to worry about paying your bill on time.

You can also:

• Update credit card on file
• Change your payment method (credit card or chequing account)
• Cancel pre-authorized payments

You can make your payments by credit card or Visa debit , or through your chequing account.

1. Log in to My TELUS. If you don’t have an account, register now
2. If you have multiple accounts, locate the one you’d like to set up payments for
3. Select Set up pre-authorized payments
4. Complete and submit the online form

Note: It may take up to one full billing cycle for pre-authorized payments to take effect. If you have a balance due, we recommend that you make a one-time credit card payment to avoid late charges.

You can also set up (or update) pre-authorized payments from the Billing screen in the My TELUS app.

1. Log in to My TELUS. If you don’t have an account, register now
2. If you have multiple accounts, locate the one you’d like to manage payments for
3. Select Manage pre-authorized payments
4. Complete and submit the online form