How to pay your business bill

Pay your mobility bill from the TELUS website using your My TELUS account:

1. Log in to My TELUS. If you don’t have an account, register now

2. Select the Billing tab in the top navigation bar

3. If you have multiple accounts, locate the one for which you would like to make a payment

4. From the Billing page, click the Pay bill green button

5. Select your payment method

• Select Pay through bank to pay via the financial institution of your choice

• Select Pay with credit card to pay byVisa, Visa Debit, Mastercard or American Express.

6. Select Confirm

Set up pre-authorized payments for your mobility bills using your My TELUS account: 

1. Log in to My TELUS. If you don’t have an account, register now

2. Select either the Billing tab in the top navigation bar

3. If you have multiple accounts, locate the one for which you would like to make a payment

4. From the Billing page, click the Set up pre-authorized payments link 

5. Complete and submit the online form

Pay your other business bills from the TELUS website using your My TELUS account: 

1. Log in to My TELUS. If you don’t have an account, register now

2. Select the Billing tab in the top navigation bar

3. You will be redirected into a different application called Bill Analyzer

4. Select the Statements page

5. On the left column, select the Account for which you'd like to make a payment 

6. Click on Pay 

7. Use the dropdown menu to pick:

   • A payment method

   • The amount to pay

   • The payment date.

8. Click on Next

9. Click on Pay statements. (You can print or save the confirmation page for your records. It will also appear in your Payment History.)

Note: Allow 3-5 business days for your payment by bank to reach us. Credit card or Visa Debit card payments are immediate.

Set up pre-authorized payments for your other business bills using your My TELUS account:

1. Log in to My TELUS. If you don’t have an account, register now

2. Select the Billing tab in the top navigation bar

3. You will be redirected into a different application called Bill Analyzer

4. Select the Statements page

5. Click on the circular arrows icon in the Recurring Payments column

6. Follow the prompts to complete the set up

Note: If you set up pre-authorized payments on your bill due date, make a one-time payment for your current bill to avoid any late charges. Your pre-authorized payments will only take effect on your next bill.

Pay your mobility bill using the My TELUS mobile app:

1. Download the free My TELUS mobile app 

2. Log in to your app

3. Select either the Overview or Billing tab in the top navigation bar 

4. If you have multiple accounts, locate the one for which you would like to make a payment

5. Select Pay Bill

6. Follow the on-screen prompts to complete the payment

Note: You can also set up pre-authorized payments from your My TELUS app.

You can always pay your bill at your local bank or TELUS store.

Pay at a bank:

1. Locate a bank or financial institution near you

2. Please present your bill or remittance slip to the teller

3. Ensure the correct payee, along with the correct account number is selected (find out how to locate your account number):

   • TELUS MOBILITY for Business Mobility services

   • TELUS Communications for Business Wireline and other business services

4. Allow 5 days for the payment to be processed

Pay in store:

1. Locate a TELUS store near you

2. Simply present your bill, remittance slip or account number (find out how to locate your account number) along with a valid picture ID at your local TELUS branch

3. You must be the account manager in order to pay in store. The agent in store will not be able to call the account manager/owner to validate the information. Make sure the authorized names are on file before you come to pay