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How to pay your bill through your My TELUS online portal

How to pay your bill through your My TELUS online portal

Pay with your Credit Card, Visa Debit Card or even through your financial institution.

Follow the steps below:

  1. Log in to your My TELUS online portal. If you do not have an online profile, register

  2. Select Billing 

    Billing Ribbon

    3. If your profile is associated with more than one account, determine on which account you want to make a payment by selecting View Bill

    Mobility Image

    4. Within the Balance tile, select Pay Bill

    November bill

    5. Select your payment method

    Make a Payment

    There are two payment methods available:

Select this option to pay via the financial institution of your choice.

bank

Select this option to pay by Visa, Visa Debit, Mastercard or American Express

Credit Card

6. Select Confirm

Note: Allow 3-5 business days for your payment by bank to reach us. Credit card or Visa Debit card payments are immediate.

Related articles

  • How to make a payment arrangement in the My TELUS app
  • Sign up for pre-authorized payments in your My TELUS App
  • How to update your pre-authorized payment information
  • Cancel pre-authorized payments

Did this article solve your problem?

  • View and download your bill
  • Braille or large print bills
  • How to pay your bill through your My TELUS online portal
  • How to make a payment arrangement in the My TELUS app
  • Sign up for pre-authorized payments in your My TELUS App
  • How to update your pre-authorized payment information
  • Cancel pre-authorized payments
  • My TELUS Bill Analyzer FAQ
  • Download or print your monthly bill or statement
  • Make a payment with My TELUS Bill Analyzer
  • Online billing with Bill Analyzer
  • Configure Bill Analyzer to email a PDF copy of your monthly bill or statement
  • Add a credit card or bank account in My TELUS Bill Analyzer
  • Setup pre-authorized payments with My TELUS Bill Analyzer
  • View your statement (Video)
  • View Consolidated Statements (Video)
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The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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TERRITORIAL ACKNOWLEDGEMENT

The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
About Us
Careers
Investors
The Network that gives back
Sustainability
Our Impact
Accessibility
TELUS Service Status
Order Status
Security
User Terms
Privacy / Cookies
Wireless Code, Simplified
Policies and Disclosures
TELUS & CRTC Wireless Code
Commercial Business (101+)
TELUS Health
TELUS Agriculture
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