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How to pay your bill through your My TELUS online portal

How to pay your bill through your My TELUS online portal

Pay with your Credit Card, Visa Debit Card or even through your financial institution.

Follow the steps below:

  1. Log in to your My TELUS online portal. If you do not have an online profile, register

  2. Select Billing 

    Billing Ribbon

    3. If your profile is associated with more than one account, determine on which account you want to make a payment by selecting View Bill

    Mobility Image

    4. Within the Balance tile, select Pay Bill

    November bill

    5. Select your payment method

    Make a Payment

    There are two payment methods available:

Select this option to pay via the financial institution of your choice.

bank

Select this option to pay by Visa, Visa Debit, Mastercard or American Express

Credit Card

6. Select Confirm

Note: Allow 3-5 business days for your payment by bank to reach us. Credit card or Visa Debit card payments are immediate.

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  • Using My TELUS while travelling
  • Add or link services and accounts
  • Change your password
  • Change your login email address

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Getting started

  • Data Manager step-by-step guide
  • Data Manager web feature explained
  • How to change your rate plan
  • Registering for My TELUS mobility
  • Registering for My TELUS - Other Business Services
  • Change your PIN
  • Change User Access
  • Requesting Access
  • Approving Access
  • Remove User Access
  • How to update your pre-authorized payment information
  • Sign up for pre-authorized payments / Update payment info in your My Telus App
  • Cancel pre-authorized payments
  • How to pay your bill through your My TELUS online portal

Learning

  • Using My TELUS while travelling
  • Add or link services and accounts
  • Change your password
  • Change your login email address
  • Change your billing address
  • Classic Portal to My TELUS Migration
  • How to find your Business account number
  • My TELUS user roles
  • How to change your add-ons
  • How to change your add-ons
  • How to change user names
  • Changing your phone number
  • Replace your phone or change a SIM card

Troubleshooting

  • Reset password for My TELUS account
  • Troubleshoot registration problems with My TELUS
  • Troubleshoot log in problems with My TELUS

Getting started

  • How to change your rate plan
  • Braille or large print bills
  • How to pay your bill through your My TELUS online portal

Learning

  • Update your Billing Address

Troubleshooting

  • Troubleshoot view my e.Bill error message

Getting started

  • Setup pre-authorized payments with My TELUS Bill Analyzer
  • My TELUS Bill Analyzer FAQ

Learning

  • Add a credit card or bank account in My TELUS Bill Analyzer
  • Download or print your monthly bill or statement
  • Make a payment with My TELUS Bill Analyzer
  • Configure Bill Analyzer to email a PDF copy of your monthly bill or statement
  • View your statement (Video)
  • Viewing Consolidated Statements

Interesting articles

  • Online billing with Bill Analyzer
  • My TELUS Bill Analyzer / Service Terms

Getting started

  • About My TELUS Support Requests
  • My TELUS Support Requests FAQs
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We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the  xʷməθkʷəy̓əm (Musqueam),  Sḵwx̱wú7mesh (Squamish) and  Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about  TELUS’ commitments to Reconciliation.
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We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the  xʷməθkʷəy̓əm (Musqueam),  Sḵwx̱wú7mesh (Squamish) and  Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about  TELUS’ commitments to Reconciliation.
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