Change your TELUS email password

Learn how to change your password

  1. Log in to
  2. Navigate to the Preferences tab
  3. Under General, you should see the Sign in section. Select Change Password
  4. A new page appears. You will be required to enter your old password along with the new password
  5. Select Change password

Note: If you don't remember your password, check the password reset and setup password recovery article.

Tips for better security

  • Password must be 8 or more characters in length
  • Special characters (= _ * ? # : { } [ ] , . ) are allowed
  • Passwords must contain at least one number or special character and at least one alphabetic character
  • Blank spaces are not allowed
  • Passwords must include at least one upper case and lower case letter
  • Passwords must not be one of the last 5 passwords that were used

Best password practices

Password reset and setup recovery process

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