24/7 Help Desk
Why choose TELUS 24/7 Help Desk?
No matter how tech-savvy your staff and guests may be, at some point, some of them may need expert help. When you choose TELUS hospitality solutions, you get a team of TELUS experts available 24/7 to support both – at no additional charge to you.
To ensure that your TELUS front desk and back office solutions help your staff deliver the efficiency and productivity you expect, you or your staff can call the help desk 24/7 with any issues they may experience, so they can focus on serving your guests.
Tent cards in every room direct guests to contact a toll-free number with their technical questions or issues, freeing up your front desk staff from dealing with tech support. Even issues with Channel on Demand, Video on Demand or Pay Per View paid services bypass your staff and land on the TELUS 24/7 Help Desk.