All you need to know about Mobility Billing
Mobility: Repair your phone
Unlock your mobile device
8am - 9pm local time, Monday - Friday
8am - 5pm local time, weekends
24/7 Technical Support
Or *611 from your TELUS mobile device
8am - 5pm local time, Monday - Friday
8am - 8pm EST, Monday - Sunday
Manage your TELUS account, adjust your plans, pay bills and more.
If you've already contacted TELUS and your issue remains unresolved, escalate your issue here.
Our goal is to satisfy our customers and we welcome opportunities to improve our service. If you've tried unsuccessfully to resolve an issue directly with TELUS, view further options.