Our value chain

Learn more about the environmental, social and governance impacts across TELUS’ value chain.

Supply Chain sustainability

The Supply Chain team at TELUS plays a vital role in carrying out TELUS’ strategic initiatives – collaborating across business units, working with suppliers and service providers ensuring the right products and services are deployed across our network in a safe and cost-effective manner.

Learn about our Supply Chain sustainability

Conflict minerals

In 2012, the Securities and Exchange Commission (SEC) finalized reporting requirements to disclose the use of designated minerals and metals mined in the Democratic Republic of Congo and adjacent countries.

Read about conflict minerals

Customer first commitment

Creating an unforgettable customer experience is a collective effort that centres around the power of the human connection.

Read our customer first commitment

Business continuity

At TELUS, we believe a robust and agile business continuity program is a cornerstone for delivering on our customer first commitment, providing reliable products and services, and supporting our communities.

Read our business continuity plan

Health and safety

The health and well-being of our team members can be affected by many factors, including social, economic and physical environments, as well as individual characteristics and behaviours. At TELUS, we have programs that support the best outcomes with respect to team member health and well-being.

Learn more about our health and safety programs

Indigenous relations

TELUS has a deep respect for Indigenous Peoples, their rights and cultures. We are fully committed to building authentic relationships with Indigenous governments and organizations to create opportunity and support the processes of decolonization and reconciliation.

Learn about our indigenous relations