Our sustainability culture

Giving where we live

Employee and retiree giving programs

Our employee and retiree giving programs are the cornerstone of our giving promise. Through the collective efforts of our present and past team members, our philanthropy has a positive impact on the charities we support. Assisting with tasks that are essential to the success of community-building, organizations provide volunteers with a sense of purpose, peace and overall well-being. This commitment of time also translates into tangible savings for non-profit groups, freeing up already scarce time, resources and dollars to focus on the important work of helping those who need it the most. We believe a culture of giving is at the heart of a healthy, vibrant community.

Team TELUS Cares

Through Team TELUS Cares (TTC) programs, our employees and retirees come together to make a difference in their communities, supporting causes they care about through a collection of community engagement programs. Through these programs we motivate, mobilize and reward employees and retirees who make positive change in the communities where we live and work.

TELUS Days of Giving 2018

TELUS Days of Giving is just one of the many opportunities for our team to volunteer throughout the year. We held our 13th annual TELUS Days of Giving in May and June 2018. This led to more than:

  • 24,000 volunteers helping at over 1,800 activities across Canada
  • Fifty TELUS Days of Giving in eight countries, including the launch of TELUS Days of Giving India
  • Combined, we had 36,000 participants giving their time to help their communities.

It is thanks to the unparalleled efforts of our TELUS team members, retirees, friends, family, customers and partners that we are able to serve those who need our support the most.


We are committed to giving our team members and retirees a unique opportunity to support their communities and the causes they care about. That is why when they make a donation to a registered charity, we do too, matching team members and retiree donations up to $2,500 per person, per year.

Every year, thousands of charities across Canada receive funds from us on behalf of the employees and retirees who participate in TELUS Match. Since 2000, this annual workplace campaign has contributed over $93 million to support the important work of charitable organizations across the country.

Volunteer rewards

In today’s world, time is our most valuable resource – and when we give our time to make a difference in the lives of others, the impact we can have is remarkable. We are committed to recognizing our team members and retirees who volunteer selflessly to make our communities better places to live. For every volunteer hour a member of our team records in a calendar year, we make a $1 donation to the charity of their choice. For the second year in a row, in 2018, our TELUS family contributed more than one million volunteer hours in communities across Canada and around the globe. Since 2000, we have volunteered more than 1.21 million days.

TELUS Community Ambassadors

TELUS Community Ambassadors, our network of volunteers comprised of current and retired team members, contribute their time and resources to do good in their communities and support our giving promise. Passionate about giving back, over 5,000 Ambassadors support 23 clubs across B.C., Alberta, Ontario, Quebec, and Atlantic Canada. In 2018, in addition to each individual club’s activities focused on the needs of their own communities and members, our Ambassadors:

  • Donated more than 58,000 care items
  • Fundraised over $230,000
  • Filled 13,550 Kits for Kids with school supplies
  • Prepared 8,000 Comfort Kits with basic toiletries and comfort items for homeless and displaced families.

Community Boards

We continue to build upon our legacy of giving where we live. TELUS Community Boards are an innovative funding model that puts philanthropic decision-making in the hands of local leaders who know their communities best. The focus of the Boards is to provide grants to grassroots Canadian charities that support disadvantaged youth. Preference is given to projects that also demonstrate tangible technological or social innovation.

Since inception in 2005, our Community Boards have contributed $72 million and supported 7,000 projects.

In 2018, our 13 TELUS Community Boards across Canada contributed $4.2 million to local charities and supported more than 370 projects. Additionally, our five TELUS International Community Boards – in Bulgaria, Romania, Guatemala, El Salvador and the Philippines –contributed approximately $650,000 (US$500,000) in support of 84 projects.