stronger

together


Foreword

Learn the story behind the imagery in this year's report and why we are stronger together.

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A message from our CEO

Darren Entwistle

President and Chief Executive Officer

Together, we are providing exceptional customer experiences and delivering on our winning strategy

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Why invest in TELUS

Putting customers first

Focusing on customer service excellence and technology leadership to further strengthen our differentiated competitive position and enhance the customer experience

Proven growth strategy

Delivering industry-leading performance by consistently executing on our winning long-term growth strategy focused on data and wireless

Profitable growth

Driving continued profitable revenue and customer growth in consumer and business markets

Disciplined capital allocation

Balancing capital investments to support long-term growth with returning capital to our shareholders through our multi-year dividend growth program

World-class networks

Enhancing our advanced broadband networks to elevate the customer experience, enhance reliability and sustain future growth

Robust shareholder returns

Returning more than $1.1 billion to shareholders in 2017 and $15.1 billion since 2004 through our shareholder-friendly initiatives

Commitment to operational efficiency

Continuing to enhance our operational effectiveness to drive ongoing improvements in customer service and cash flow generation

Strong financial profile

Maintaining a strong balance sheet and solid investment grade credit ratings, enabling ready access to capital market funding

Transparent disclosure

Providing award-winning financial, corporate governance and sustainability disclosure