Shareholder services and forms

Shareholder services

Please contact Computershare Trust Company for assistance with:

  • Participation in Dividend Reinvestment and Share Purchase Plan

  • Electronic delivery of shareholder documents

  • Dividend payments or direct deposit of dividends into your Canadian bank account

  • Change of address

  • Transfer of shares

  • Loss of share certificates

  • Consolidation of multiple mailings to one shareholder

  • Estate settlements

  • Exchange of share certificates for the new TELUS common and/or non-voting certificates due to a merger or acquisition.

Computershare Trust Company of Canada

Shareholder Services

Shareholder forms

U.S. IRS Form 8937

Under U.S. federal income tax law, issuers are required to report on Form 8937 the quantitative change in the basis of a security resulting from an organizational action. This requirement therefore applies to the exchange of TELUS Non-Voting shares for TELUS Common shares that occurred on February 4, 2013 and the two-for-one stock splits of the TELUS Common shares that were effective April 16, 2013 and March 13, 2020. The reporting requirement was put in place to allow investors and others to accurately adjust a shareholder’s tax basis over time. TELUS does not provide tax advice. Please consult your independent tax advisor as to the application of this information to your particular circumstances.

TELUS reservation application for common shares

This form is to be completed for all transfers of TELUS Common Shares to non-Canadian shareholders, as defined in the Corporation’s Articles and the ownership and control regulations pursuant to the Telecommunications Act (Canada). The form is normally completed by the financial institution who is executing a purchase order for a non-Canadian client. The reservation system requires non-Canadian purchasers of common shares to obtain a reservation number from Computershare. Email reservation application forms to [email protected] or faxed to 1-877-260-6432 (toll free within North America) or 403-260-6433 (direct dial outside of North America).

Please contact Computershare at 1-877-267-2236 if you have any questions about this process.