Company Overview
Our strategic intent is to unleash the power of the Internet to deliver the best solutions to Canadians at home, in the workplace and on the move.
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Our Strategy and Values

Our strategic intent

Our strategic intent is to unleash the power of the Internet to deliver the best solutions to Canadians at home, in the workplace and on the move.

Our strategic imperatives

We have six strategic imperatives that guide our efforts and serve as a framework for our actions:

  1. Building national capabilities across data, IP, voice and wireless
  2. Providing integrated solutions that differentiate TELUS from our competitors
  3. Partnering, acquiring and divesting to accelerate the implementation of our strategy and focus our resources on core business
  4. Focusing relentlessly on the growth markets of data, IP and wireless
  5. Going to market as one team, under a common brand, executing a single strategy
  6. Investing in internal capabilities to build a high-performance culture and efficient operation.

Our values

The TELUS team works together to deliver future friendly services, and our values guide the way:

  1. We embrace change and initiate opportunity
  2. We have a passion for growth
  3. We believe in spirited teamwork
  4. We have the courage to innovate

Our 2017 Corporate Priorities

Our corporate priorities help guide our actions as we execute on our national growth strategy.

  • Delivering on TELUS’ future friendly® brand promise by putting customers first
  • Elevating our winning culture for sustained competitive advantage
  • Generating profitable top-line revenue growth while enhancing our operational efficiency
  • Increasing our competitive advantage through advanced, client-centric technology, networks and systems that lead the world in reliability
  • Driving TELUS’ leadership position in our chosen business, public sector and international markets
  • Advancing TELUS’ leadership in healthcare information management for better human outcomes.