When disaster struck in southern Alberta

In June 2013, our team stepped in to lend a hand to help with disaster relief in southern Alberta

After heavy rain drenched southern Alberta, many areas in and around Calgary faced severe flooding. As a result, more than 100,000 Albertans, including our team members and customers, were evacuated from their homes.

Always eager to step in and lend a hand, team members rallied to support our community and maintain essential service for our customers, as well as protect our equipment and buildings. Our team worked all day and all night to ensure our community could connect to their loved ones.

Together, TELUS and our team:

  • Donated more than $2 million to support immediate relief and the recovery process;
  • Assembled and distributed 1,200 Comfort Kits to affected families through our Community Ambassadors;
  • Provided blankets and mobile phone chargers in Calgary, Okotoks, High River and Medicine Hat;
  • Facilitated a text-to-donate campaign for the Canadian Red Cross, raising more than $22,000;
  • Teamed up with the Calgary Food Bank to launch the TELUS Calgary Food Drive for Flood Relief, which collected more than $20,000 worth of food from our customers;
  • Enabled team members to use their Bravo (internal recognition program) points for contributions to relief efforts, raising more than $9,000;
  • Encouraged team members across the country to donate blood;
  • Provided counseling support to team members affected by the floods;
  • Provided a $100,000 donation and enabled the Calgary Flood Aid Concert, which raised more than $2 million;
  • Replaced lost sporting equipment for kids in flood affected zones:
  • $10,000 donation to the Bowness Boys and Girls Club a
  • $10,000 to Foothills Hockey Association;
  • Offered free phone calls through TELUS payphones in affected areas; and
  • Ensured customers in affected areas were not charged for local and long distance calling or text messaging beyond their regular plans for the duration of the emergency.