Denise Pickett is the Chief Risk Officer and President, Global Risk, Banking and Compliance, American Express, a position she has held since February 2018. From 1992 to the present, Denise has held a series of progressively senior roles throughout American Express. She was Country Manager for American Express Canada and President and CEO of Amex Bank of Canada. Denise subsequently relocated to the United States where most recently she served as the President of American Express OPEN, the small business division, and then as the President of U.S. Consumer Services.
She was also a member of the board of directors of the Hudson’s Bay Company (2012 to 2018) and serves as Vice Chair on the board of directors of the United Way of New York City. Denise holds an MBA (Marketing) from the Schulich School of Business at York University and earned her Bachelor of Human Biology and Physiology (Honours) from the University of Toronto. She was named to Payment Source’s Most Influential Women in Payments in 2018.