Setting up a new device or Mobility service

Here's everything you need to get started with a new device or Mobility service

New to TELUS The SIM card you received is already activated. Just insert the SIM card into your phone. To transfer your number or set up your new service and account, get started below.

Existing TELUS customer Congratulations on your phone. We sent you a new SIM card in case you need it, but if your old SIM card fits into your new phone, then swap it over. To set up your device, see more below.