Retrieve your Wi-Fi password (Actiontec V1000H or V2000H + Extender)
What to do if you’ve forgotten your Wi-Fi network username or password
To find your Wi-Fi network name and password, locate your modem and find the details as below:
If you are using a TELUS extender the Wi-Fi network name for this will be the same as the one found on your modem with -2.4 or -5 on the end of the network name. The password will also be the same.
If you have previously changed the Wi-Fi name or password and no longer remember it, you will have to.
Note: Resetting your modem will revert your customized network name and password to the network name and password on the device label.
If you are simply looking to change your Wi-Fi name or password and know your current one, visit.