Already have a My Account profile? Log in

  1. 1. Create profile
  2. 2. Select service
  3. 3. Get verification code
  4. 4. Enter code
  5. 5. Done
Step 1 of 5: Create profile

First, let’s create your profile.

To register, you'll need:

  • Your account number
    It appears on your service agreement, and on your bill.
  • Access to the mobile phone number or email address we have on file
    To confirm your identity, we'll text or email you a verification code.
  • Exception: if you’re a Business customer – and not an account manager – you’ll only need your Business phone number.

Your password must be hard to guess:

  • 8 characters or longer, no spaces
  • A mix of numbers, lowercase and uppercase letters
  • Not common or obvious

Just in case you forget your profile details...

By clicking Continue, you agree to receive My Account updates and to the TELUS Privacy Commitment.