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The ultimate guide to choosing trade promotion management software

Consumer goods
Date posted 20 August 2025
A group of professionals discussing options for trade promotion management software.

Why trade promotion management is critical for CPG success

Trade promotion management (TPM) encompasses the strategic planning, execution and analysis of promotional activities between manufacturers and retailers. Modern trade promotion management software automates time-consuming manual processes while improving productivity, campaign performance and cross-functional collaboration. For UK companies managing complex domestic retail relationships and international operations, sophisticated trade promotion management (TPM) systems have become essential for maintaining competitive advantage.

To remain competitive in today's retail landscape CPG teams need sophisticated trade promotion management systems that provide actionable insights and intelligence. This technology has become essential for CPG companies looking to optimise their promotional spend, maximise ROI and strengthen retailer partnerships across both domestic markets and global operations.

The evolution of trade promotion management

Traditional trade promotion management relied heavily on spreadsheets and manual processes, creating significant operational challenges:

  • Inaccurate baseline calculations leading to poor promotional forecasting

  • Limited visibility into campaign performance and deduction management

  • Time-intensive post-event analysis delaying optimisation opportunities

  • Limited collaboration between between sales, marketing and finance teams teams

  • Missed optimisation opportunities due to reactive rather than predictive planning

Today's trade promotion management solutions address these challenges through automation, advanced analytics and integrated workflows that transform how CPG companies approach promotional planning and execution.

See how 1440 Foods eliminated manual trade processes & reduced deduction balance

Discover how this leading sports nutrition brand transformed their trade promotion strategy with TELUS TPM.

Essential questions for evaluating the best trade promotion management software

Selecting the right trade promotion management software requires comprehensive evaluation of business needs, technical requirements and organizational capabilities.

Strategic trade promotion management questions

ROI and performance metrics:

  • How will trade promotion management software support our revenue growth objectives and market share goals?

  • What promotional performance improvements do we expect?

  • How will we measure trade promotion management success?

  • What is our current promotional baseline performance and profitability by channel?

Operational efficiency assessment:

  • How much time do we currently spend on promotional data analysis?

  • Should our category managers focus more on promotional planning versus manual reporting?

  • What opportunities exist to increase profits through better promotional optimisation and spend allocation?

  • How can we reduce promotional spend while maintaining market share?

Technical trade promotion management requirements

Data integration and connectivity:

  • What data sources require integration (POS, shipments, Nielsen / Circana, retailer portals, ERP systems)?

  • Do we require real-time promotional updates or periodic reporting?

  • What APIs are available for trade promotion management data exchange?

  • How can we maximise ROI from current data subscription investments (syndicated data, retailer insights)?

User experience and accessibility:

  • Who will manage trade promotion management modelling, validation and optimisation workflows?

  • What level of flexibility do we need in promotional analytics and custom reporting?

  • Which stakeholders require trade promotion management dashboard access?

  • How will we present promotional insights to retail partners?

When evaluating trade promotion management software vendors, consider these essential feature categories:

Implementation and usability

Timeline and project management: Request detailed implementation roadmaps from trade promotion management software vendors,  including data migration, user training and go-live milestones. Successful implementations require dedicated project leads on both sides to ensure TPM software deployment stays on track.

Functional alignment: Ensure the trade promotion management solution capabilities match your business requirements. Can the platform deliver your specific optimisation goals, whether that's improving promotional lift, streamlining deduction management, or enhancing retailer collaboration?

Training and support: Comprehensive trade promotion management training ensures user adoption and platform success. Evaluate vendor support offerings and ongoing training programmes.

Advanced promotional analytics

Baseline management: Effective trade promotion management requires  precise baseline identification and adjustment capabilities for data anomalies, competitive activities, or unidentified promotional events that impact demand patterns.

Predictive modelling: The best trade promotion management software offers:

  • Historical and predictive lift index calculations

  • Automated forward buy calculations using Consumption to Purchase Index (CPI) modelling

  • Comprehensive manufacturer and retail profit analysis

KPI tracking: Ensure promotional shipments, spending and POS consumption can be easily reconciled within your TPM system, providing single-source-of-truth reporting for promotional performance analysis.

Scenario planning: Advanced promotional planning requires detailed calendar views showing accurate predictive scenarios using both historical and predictive lift coefficients.

Data integration and reporting capabilities

Consolidated multi-source reporting: Your trade promotion management platform should support proper integration with hierarchical geography and product structures. Understand integration methods, APIs and implementation timeframes.

Seamless data flow: Effective trade promotion management shouldn't require manual data transfers or report reconciliation to achieve real-time, accurate hierarchical reporting.

Optimisation features

Modelling flexibility: Confirm your trade promotion management software supports both top-down and bottom-up optimisation methodologies to accommodate different planning scenarios.

Constraint management: Evaluate how configurable the system is for inputting various constraints necessary for accurate promotional planning scenario development.

Goal setting: Determine if the trade promotion management platform intuitively handles promotion goals including revenue targets, cost per item objectives, promotional positioning, or combination approaches.

Transparency and control: Can the trade promotion management system provide strong rationale for budget control, spend optimisation and profit margin analysis?

How to select your trade promotions management software vendors

Choosing the right trade promotions management software vendors requires a structured evaluation process that goes beyond feature comparisons to assess cultural fit and long-term partnership potential.

Define your selection process

Decision Framework:

  • Will you use a committee approach for trade promotion management vendor selection?

  • Who has final authority for TPM software selection and budget approval?

  • Will you conduct a formal RFP for trade promotion management solutions?

Vendor identification and evaluation

Requirements matching: Identify trade promotion management vendors that meet your technical and functional criteria. Provide detailed requirements to expedite proposal comparisons.

Demonstration process: Schedule comprehensive demos with internal stakeholders who will use the trade promotion management platform. Consider scripted demonstrations that address all functional requirements.

Reference validation

User feedback: Consult multiple customer references, focusing on actual trade promotion management platform users rather than just decision-makers. Seek candid feedback from non-competitive CPG companies about real-world TPM software experiences.

Contract negotiation

Service level agreements: Ensure contracts detail trade promotion management platform capabilities and support commitments. Include implementation timelines, training provisions and enhancement cost structures.

Comparing trade promotions management software vendors: Key differentiators

When evaluating the best trade promotion management software options, consider these critical differentiators that separate leading vendors from the competition:

Vendor expertise and industry focus

  • CPG specialisation and deep understanding of promotional challenges

  • Implementation track record with companies similar to your size and complexity

  • Ongoing innovation and platform enhancement roadmap

  • Customer success programmes and long-term partnership approach

Technology and platform capabilities

  • Scalability to accommodate business growth and changing needs

  • Integration flexibility with existing technology infrastructure

  • Mobile accessibility for field sales teams and remote users

  • Security and compliance standards for enterprise data protection

Transform your trade promotion management with TELUS Consumer Goods

At TELUS Consumer Goods, we understand that successful trade promotion management requires more than just software—it demands strategic expertise and implementation support. Our team helps CPG companies navigate the complex landscape of trade promotion management solutions, ensuring you select and implement a platform that delivers measurable results.

Our trade promotion management expertise includes:

  • TPM software evaluation and selection guidance

  • Trade promotion management implementation support

  • Promotional analytics strategy development

  • Change management for trade promotion management adoption

  • Ongoing optimisation of promotional planning processes

Key takeaways for trade promotion management success

Selecting the right trade promotion management software can transform your promotional performance, but it requires careful planning and evaluation. Here's what you need to focus on:

  • Start with a thorough needs assessment. Take time to evaluate your current promotional challenges and technical requirements. If you're managing international operations, consider how complex your global coordination needs are and what specific capabilities you'll need across different markets.

  • Choose vendors who understand your business. Look for TPM software providers with deep CPG specialisation and a track record of implementing solutions for companies similar to yours. If you have global operations, make sure they can support multi-market implementations and understand the complexities you face.

  • Don't overlook technical requirements. Your trade promotion management platform needs to integrate seamlessly with your existing systems and handle your data requirements. For international companies, this means ensuring the system can handle multi-currency operations and meet different regulatory requirements across markets.

  • Plan your implementation carefully. Account for both your domestic coordination needs and international market requirements. Make sure you have dedicated project leads and realistic timelines that consider different time zones and regional customisation needs.

  • Define success upfront. Establish clear ROI metrics and performance indicators before you begin. You'll want to measure both domestic performance and international promotional effectiveness to understand your true return on investment.

The key is finding trade promotion management software that gives you sophisticated analytical capabilities without making things overly complicated. This is especially important if you're a UK company using your domestic market expertise to drive international expansion and build competitive advantages globally.

Ready to revolutionize your promotional strategy and discover why TELUS offers the best trade promotion management software for your business needs?

Boost your trade promotion performance

TELUS Trade Promotion Management software empowers CPG companies to plan, execute, and optimize every promotional campaign with precision.