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Driving profitable growth: TELUS Consumer Goods product updates

Consumer goods
Date posted 18 July 2025
Summer product release for consumer goods software, showcasing innovative features and user-friendly design.

Product release – Summer 2025

We're excited to share this season's product updates, showcasing our continued investment in intelligent, AI-powered digital tools that help you improve promotional effectiveness, enhance operational efficiency and enable data-driven business decisions for UK consumer goods companies.

Across our TELUS TPM Gobal, Retail Execution and RGM Analytics solutions, these enhancements were designed in collaboration with real users to solve practical workflow challenges – helping you to optimise trade spend, maximise sales performance, and unlock new value.

Breakthrough AI and analytics capabilities

Explore our first-to-market AI assistant, Google Cloud-powered analytics and advanced retail execution capabilities designed to save you time and effort.

TELUS TPM Global

TELUS Trade Promotion Management (TPM) software continues to evolve with breakthrough AI and advanced analytics capabilities that transform how CPG teams interact with data, navigate complex processes, and make strategic decisions—enabling organisations to work smarter, accelerate growth, and drive better outcomes through industry-leading AI technology and data-driven intelligence.

Key capabilities include:

AI-powered trade promotion intelligence and natural language processing

  • AI-powered assistant with intelligent guidance - First-to-market AI assistant specifically designed for trade promotion management (TPM) that provides quick answers about promotions, system features, and data analysis through natural language interaction, with step-by-step guidance seamlessly embedded within your existing TPM workflow

Ask questions, get data insights quickly

  • Conversational data analysis - Get fast, on-demand insights into all your data without creating reports, helping you analyse promotional ROI, trade spend, and performance metrics through natural conversation while reducing learning curves and increasing productivity

Cloud-powered analytics for all skill levels

  • New advanced analytics platform - Powered by Google Cloud Platform, transform complex trade data into actionable insights through intuitive dashboards and self-service reporting capabilities, making advanced data analysis accessible to all users regardless of technical expertise

Comprehensive performance analytics

  • Pre-built dashboards and custom reporting - Access immediate insights through comprehensive promotion performance analytics with the ability to create tailored reports through drag-and-drop interfaces, filtering across multiple dimensions with fast results

Coming soon: Enhanced predictive analytics and modelling capabilities designed to deliver superior promotional outcomes.

TELUS Retail Execution 

This past quarter, we've been enhancing our retail execution software with intelligent tools designed to maximise field team effectiveness and streamline in-store operations, transforming field operations from reactive store visits into strategic, data-driven opportunities that increase sales performance and operational efficiency while delivering measurable value to early adopters across diverse retail environments.

Key capabilities include:

Intelligent sales recommendations

  • Enhanced retail execution functionality - AI-powered sales recommendation engine providing store-specific order suggestions focused on availability, replenishment needs and seasonality trends to drive incremental sales and improve revenue per visit

Automated data processing

  • Automated data collection and processing - Optical Character Recognition (OCR)  technology that extracts data from invoices, receipts and shelf labels while reducing manual errors and accelerating audit processes

Mobile-optimised field operations

  • Improved mobile functionality - Enhanced tools designed specifically for field teams to execute more effectively in-store with real-time data validation and processing, improving visit efficiency and data accuracy

Coming soon: Expanded analytics capabilities and enhanced mobile features for comprehensive retail execution management and performance tracking.

Ready to transform your CPG business?

From trade promotion management (TPM) to retail execution, TELUS provides AI-powered solutions that help consumer goods companies optimise operations and drive growth.

TELUS RGM Analytics

(formerly TELUS TABS Analytics and TELUS Decision Insight)

Our enhanced pricing intelligence tools deliver revenue growth management (RGM) improvements that transform pricing strategy from intuition-based decisions into data-driven insights, enabling teams to make confident strategic pricing decisions backed by comprehensive shopper behaviour insights and competitive intelligence while optimising revenue, reducing market risk and improving competitive positioning.

Key capabilities include:

Strategic pricing intelligence

  • Advanced price elasticity analysis - Proven algorithms that analyse own-price elasticity and complex cross-elasticity relationships while providing competitive intelligence and automated price monitoring for optimal pricing strategies

Consumer behaviour testing

  • Virtual shopping simulations and predictive modelling - Realistic store environments for testing pricing scenarios combined with award-winning simulations that generate predictive data correlating with market performance and consumer behaviour

Looking ahead: the future of consumer goods technology 

These updates reflect our deep partnership with consumer goods professionals who've helped shape these features through real-world testing and feedback. As we continue building transformative solutions, we're empowering teams at all levels to work smarter and compete more effectively in the UK’s increasingly complex marketplace.

Our vision is to be the market-leading consumer goods provider of advanced analytics, AI and machine learning capabilities. Our integrated software solutions are designed to transform how organisations operate – creating sustainable competitive advantages, driving market leadership and enabling teams to anticipate opportunities rather than simply react to them in today's dynamic UK  business environment. The future belongs to companies that can turn data into strategic advantages, and we're building the tools to make that transformation possible for every user, regardless of their technical expertise or company size – from innovative startups to FTSE companies across the UK. 

Ready to transform your consumer goods operations?

Discover product features & updates

Download product release presentation
Summer product release for consumer goods software, showcasing innovative features and user-friendly design.

Questions? Reach us at [email protected]

Thank you for continuing to trust us  as a partner in your success.