PVR FAQs

1. How long can I pause live TV for?
2. What happens when my storage space is full?
3. Will I get a warning when I’m running out of space?
4. How do I see how much recording space I have left?
5. How much can I record?
6. Can I schedule a recurring recording?
7. If I pause live TV on one channel, then change to another channel for a bit, can I go back to watch what I missed on the first channel?
8. If a Call Display onscreen pop-up appears during a recording or if I view the menu screen, will these images be recorded?
9. Can I record Pay Per View (PPV) or Video On Demand (VOD)?
10. If my PVR is off, will it still record a future program?
11. If I reboot my PVR will I lose my future scheduled recordings?
12. Can I watch a previously recorded program while recording a new one?

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1. How long can I pause live TV for?

   Your TV will remain paused until you hit  . While live TV is being paused, your PVR will temporarily save up to 2 hours of programming and then begin deleting saved material from the beginning.

2. What happens when my storage space is full?

   The new recordings will make room by erasing the old unprotected recordings. If all titles are protected than the PVR will stop recording.

3. Will I get a warning when I’m running out of space?

   Yes, a pop-up will warn you if you are running out space.

4. How do I see how much recording space I have left?

   Press  then use  to select Storage information and press  to display the percentage of space available and the number of programs recorded.

5. How much can I record?

   You have up to 60 hours of HD or up to 160 hours of SD recordings.

6. Can I schedule a recurring recording?

   Yes, see page 5 of TELUS TV PVR user guide (PDF 1.7MB) for instructions.

7. If I pause live TV on one channel, then change to another channel for a bit, can I go back to watch what I missed on the first channel?

   No, if you change the channel the saved material will be that of the new channel.

8. If a Call Display onscreen pop-up appears during a recording or if I view the menu screen, will these images be recorded?

   No, it will only record the program you are watching.

9. Can I record Pay Per View (PPV) or Video On Demand (VOD)?

   You can record PPV but you cannot record VOD.

10. If my PVR is off, will it still record a future program?

    Yes, the PVR will turn on to start recording and turn off when the recording is completed.

11. If I reboot my PVR will I lose my future scheduled recordings?

    No, all of this information will be saved.

12. Can I watch a previously recorded program while recording a new one?

    Yes, recorded material is stored on your PVR’s hard drive and watching it does not interfere with recording live TV. However, you cannot watch a live TV program on one channel while recording on a different channel.