Security help

For technical support on TELUS security services software, visit the TELUS Knowledge Base, which includes a search engine, and a list of top known issues.

Need additional help?  Chat with an agent now.

Installation

Download and activate your TELUS security services software.

Security - troubleshooting

• You're unable to install/uninstall TELUS security services software.
• You're unable to activate TELUS security services software.
• You're unable to open Web pages.
• You're unable to remove infected files.

Having problems, check out Premium Care.

Security - FAQ

• How do I activate my TELUS security services features?
• What is my TELUS security services username and password?
• Why does TELUS security services not accept my username and password?
• How do I make TELUS security services software work on my home network?
• Is the new Windows Vista™ software compatible with TELUS security services?
• Is Windows 7 compatible with TELUS security services?