Managed Retail Banking
For small and medium sized banks and credit unions, it can be difficult to find the budget and resources to manage mission-critical technology. With overburdened IT teams, managing infrastructure can shift the focus from value-added tasks like customer service delivery.
Expert support for your core banking system
With TELUS Managed Retail Banking, you maintain control over your core banking systems, but TELUS manages your infrastructure and applications for continuous performance and availability.
- Achieve lower cost of ownership while retaining control over banking systems
- Manage customer support functions effectively with TELUS-managed infrastructure and applications
- Access a single point of contact for all inquiries, status tracking, resolution and escalation management
- Rely on your service manager as your dedicated liaison to the TELUS service delivery organization
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