Calling from Canada or the US?
- Always dial 1-800-646-0000 and follow and follow the prompts to choose your language preference, enter your card number, plus your PIN (14 digits in total). Your call will be connected.
If you need to make more calls before you hang up, press # at the end of your call before you hang up and enter the next number you're calling. You can make up to five calls in a row this way.
Remember, the instructions and number are on the back of your Calling Card.
If you require assistance or you're calling from a rotary phone, dial 1-800-646-0000 and an operator will assist you.
When you're traveling in Canada or the U.S., if you choose to place calls by dialing 0+ the number you wish to reach, keep in mind that you'll be charged the carrier's rates for these calls. It's a good idea to check rates before placing your call. Some telephone companies and hotels use alternative operator service providers and as a result you may see increased transaction fees as well as high per minute charges on your bill.
If you have difficulty placing calls using 1-800-646-0000, please try calling from another location and report the problem by calling 1-888-308-2222
Contact us for further support.