SmartWear Security

Overview

Save $30 on discreet safety devices this Mother's Day

Protect yourself and your loved ones in style. Choose from any of our devices and save $30. Get the first month subscription fees on us.¹

Get this deal

A collage showcasing various safety devices surrounds a heart-shaped box, symbolizing the precious gift of security that SmartWear offers to your loved ones.

How SmartWear personal security devices work

Pick your safety keychain, charm‌ or jewelry

Purchase the personal safety device you want and add a SmartWear Security monitoring plan ².

Install the app on your smartphone

Send emergency alerts whenever you need to

Get the help you need

Personal safety backed by Canada’s #1 security provider

On the go

Out for a run, travelling on transit, or in rideshares.

At school

Get help on and around campus.

On a date

Extra protection when you’re meeting someone new.

A SmartWear Safety Device next to a cappuccino

Get discreet 24/7 protection with safety jewelry and accessories

TELUS SmartWear Security InvisaWear App along with a silver SmartWear Safety Device.

Monthly personal security monitoring

Starting at

/mo.

/mo.³

Current customers save $3/mo.

Your monitoring plan includes a companion app that works when you order your safety devices

Emergency verification and 911 response

Safety timer shares your location from 15 minutes to 4 hours with your contacts

The app alerts up to 5 contacts and emergency responders of your GPS location

24/7 check-in calls or texts with TELUS Security monitoring agents when you’re feeling insecure.

A heart-shaped box containing a silver necklace with a charm, placed next to vibrant purple dahlias, symbolizes the precious gift of security that SmartWear offers to your loved ones.

Save $30 this Mother’s Day

Gift your loved ones protection they can take anywhere. With just a double-click, you'll have 24/7 live access to professional security agents and emergency services.

Starting from

109

139

Save $30 on any device and get your first month’s subscription on us⁴

Order now

Don’t take our word for it, see what others say

“We bought this for my Mother in law for Christmas, just in time because she had an emergency within a week of getting the gift, it was a godsend for her because she couldn't move her legs or body but she could push the button to alert 911 and the family, thank God for this life saving device!! If it were ugly, she wouldn't have worn it, and she might not be with us now!”

Nancy A.

“Got this for my wife she is a house call physical therapist. She actually doesn’t mind wearing it and it was so simple to set up I didn’t hear any fuss. Loving it!”

Quinceola R.

“I keep it on a keychain when walking to my car in the early morning or late at night to and from the hospital. It’s reassuring to know that with the push of a button — from a very accessible device that looks cool — I have people looking out for my personal safety immediately.”

Dr. Hayley Wickenheiser

Frequently asked questions

Do I need a smartphone and/or app?

Yes, the service works alongside your smartphone, using the InvisaWear app. You’ll need Android 9.0+ or iOS 11.0+ and connection to a cellular network or Wi-Fi to send an alert.

The devices are bluetooth-enabled. So your phone needs to be nearby – within bluetooth range – but not necessarily on your person.

You can download the app from the App Store (Apple iOS) or Google Play (Android). You then pair your SmartWear device(s) with your phone through the app.

Do I need to sign up for a SmartWear Security plan?

What’s the connection between InvisaWear and TELUS?

How does the service work in an emergency?

There are two different modes: 911 Dispatch and Basic. Here’s how they work:

911 Dispatch Mode

Double click on the device if you need help and can’t call 911 directly
Our trained operators will try to contact you either by phone or text (whichever you’ve set in your preferences). If you confirm that you need help, or if they can’t reach you, they’ll attempt to dispatch emergency services to your location
We'll send your emergency contacts (up to 5) an alert with your location

Basic Mode

Double click on the device if you need help
We'll send your emergency contacts (up to 5) an alert with your location

Does the service work internationally?

Yes, the service works internationally. If you are outside of Canada, you’ll be able to send text message alerts to your emergency contacts, informing them that you are in an emergency situation.

Please note:

Your phone must be connected to cellular data in order for you to send out alerts
9-1-1 features and live monitoring are only available in Canada
International roaming charges may apply under your wireless service plan for InvisaWear’s use of calls, text messaging and data while you are outside of Canada
When you leave and/or return back to Canada, simply relaunch the app into the foreground to switch in and/or out of international mode automatically

Do I get a discount if I have other TELUS services? How do I qualify for the $3/month discount when bundled with any TELUS service?

More resources

Find SmartWear Security support articles

How to set up your app and devices

Visit our SmartWear blog

We’re committed to your privacy for all our products and services. We know privacy matters to you. And that’s why it matters to us.

View our Privacy Commitment

Double down on your safety

Save $15 on SmartWear Security today

Order now

View terms and conditions

The Service will require connectivity between a mobile phone and the network facilities of your telecommunications service provider. In order to use the personal security service, you must have a cellular device that is connected to a telecommunications service provider, the personal security app must be running on a compatible cellular device with an eligible operating system, you must provide the personal security app with access to your and location, and personal security app notifications must be enabled.
Plan requires a wearable device. Minimum system requirements apply. The Service will require connectivity between a mobile phone and the network facilities of your telecommunications service provider. In order to use the personal security service, you must have a cellular device that is connected to a telecommunications service provider, the personal security app must be running on a compatible cellular device with an eligible operating system, you must provide the personal security app with access to your location, and personal security app notifications must be enabled. Phones with an Android operating system must have battery optimization turned off for the service and mobile app to function. In order to use a personal security device to access the personal security services, you must have the personal security device with you, the personal security device must have sufficient battery life, bluetooth must be enabled on your cellular device at time of use, the device must be paired with your cellular device using bluetooth, and the personal security device must be in close proximity (within 10m) to the paired cellular device when a request for service is sent. When you request assistance, your location will be shared with agents at a TELUS Central Monitoring Station. The assigned agent will attempt to contact you and verify the incident. If the agent cannot reach you and / or the incident is verified, the agent will contact emergency services on your behalf and request a dispatch and an alert will be sent to your emergency contacts. Location data will be updated and stored for 30 minutes. Location data will be shared with emergency contacts and emergency services. Other profile information may be shared with emergency services to facilitate their response. If you use a personal security device, you must test the device battery and connection once a month, and replace the device before the battery loses power. As a courtesy, personal security users may be notified in the personal security app when the battery power is low, and you must act quickly to replace the device if you receive such notification.
Offer applies to regular price of all TELUS SmartWear Security ("SWS") plans. Available to existing TELUS or Koodo Mobility post-paid customers who have not subscribed to SWS services in the past 90 days. Customers with an active TELUS or Koodo Mobility post-paid account or an active eligible home service will receive a discount of $3/month. Discounts are applied on the SWS plan and TELUS reserves the right to remove mobility or home solutions discounts if the customer no longer meets eligibility requirements. Offers and regular pricing subject to change without notice.
Promotional offer is valid until May 13, 2024. Offer includes a $30 equipment credit and the first month of subscription free. Offer available to new TELUS SmartWear Security customers who have not had TELUS SmartWear Security in the past 90 days. Regular monthly rates will apply at the end of the 1 month offer period ($12/mo. for customers with an active TELUS or Koodo Mobility post-paid account or an active eligible home service; $15/mo. otherwise). If the customer cancels the service within the first 30 days the equipment must return to TELUS. Equipment can be financed on a one-year term. Remaining device balance due upon service cancellation within one year. Offers and regular pricing subject to change without notice.