TELUS will provide to subscribers, upon request, billing statements and bill inserts informing them about new services or changes in rates for existing services, in Braille, large print, or computer diskette.
With TELUS e.Bill you'll enjoy:
Visually impaired TELUS clients can choose the following alternate bill formats:
TELUS bill and bill inserts are printed on 11' x 17' paper as well as on regular sized paper. The enlarged bill cannot be used for payments at a bank or financial institution.
TELUS bill and bill inserts are translated into grade 1 Braille.
Clients who have 'Text to Voice' software on their personal computers can request that their bills be sent to them on computer diskettes.
To apply for any of these alternate bill formats, please complete the special needs application form.