Get the answers to your most common Optik TV questions here, as well as troubleshooting help, tips and more.
Our easy-to-follow how-to videos are designed to help you get the most out of your Optik TV service.
Answers to common setup, connection and programming issues.
On Demand and Pay Per view FAQ
What are the advantages of On Demand? How does it work? What's the difference between On Demand and Pay Per View?
Find out why HD is better, what you need, what you can get, and where it is currently available.
Personal Video Recorder (PVR) FAQs
How does the Personal Video Recorder work? Learn about pausing, replaying and recording* live TV.
Find more information about managing your PVR recordings while you are away from home.
Learn how you can use an Xbox 360 as a digital box.
Find more information about using Facebook on Optik TV
Find more information about using Optik on the go
Find more information about Optik TV accounts
More information about TumbleBooks TV on Optik TV.
Programming your remote and FAQs
Get help with programming your remote and troubleshooting basic issues.
More information about Twitter on Optik TV.
More information about Parental Control on Optik TV.
More information about Weather Network App FAQ.
More information about Multi-View FAQ.
Find more information about Optik Smart Remote.
Find more information about Galaxie Music.
Find more information about Manage my channels.
Find more information about the TED app.
* PVR capabilities subject to and limited by applicable laws.
TELUS, the TELUS logo, Optik and the future is friendly are trademarks of TELUS Corporation, used under licence.
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Optik TV help
- Troubleshooting
- Optik TV FAQs
- High Definition (HD) FAQs
- Video On Demand FAQs
- Remote Record FAQs
- Xbox 360 with Optik TV FAQs
- PVR FAQs
- Facebook on Optik TV FAQs
User guides
Channel listings
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