TELUS Wise online basics

Developed in partnership with MediaSmarts, TELUS Wise online basics helps people who are just getting started with digital technology to learn basic, everyday digital skills. 

Subjects include how to choose a device and operating system, connect to the Internet, use a browser and search engine and more.

 

Part 1

Episode 1

Choosing a device, operating system and browser

View time: 2:38

This video helps you understand the differences between devices, operating systems and browsers.

Episode 2

This video helps you understand the differences between wired and wireless Internet connections and data usage.

View time: 2:17

Episode 3

This video helps you learn how to use Internet browsers and built in features.

View time: 1:29

Episode 4

This video helps you find things online using a browser.

View time: 2:09

Episode 5

This video teaches you how to use a search engine, access links and create bookmarks.

View time: 2:04

Episode 6

This video teaches you how to set up an email address, select a username, create a password and manage your privacy settings.

View time: 2:40

Episode 7

This video teaches you how to find and use video chat apps.

View time: 3:15

Episode 8

This video teaches you how to close windows, use back/undo buttons, close an app and fix frozen screens or applications.

View time: 1:54

 

Part 2

Episode 9

Keeping your devices and accounts safe: PINs and passwords

View time: 5:49

This video teaches you how to set up a strong PIN or password and shares the benefits of using a password manager.

Episode 10

This video teaches you how to download, install and uninstall apps and manage your app data usage.

View time: 6:57

Episode 11

This video teaches you how to identify online scams and protect yourself from identity theft.

View time: 5:52

Episode 12

This video teaches you how to manage your digital footprint and device privacy settings.

View time: 5:07

Episode 13

This video teaches you how to manage your connections on social media networks.

View time: 2:45

Episode 14

This video teaches you how to manage and change your default privacy settings on social media.

View time: 2:17

Episode 15

This video teaches you how to make good decisions when posting and sharing things online.

View time: 2:02

Episode 16

This video teaches you how to address a situation where something is shared online without your consent.

View time: 1:39

 

Part 3

Episode 17

Navigating websites

View time: 3:34

This video teaches you how to find your way around websites by using their menus and search boxes.

Episode 18

This video teaches you how to register and fill out online forms using auto complete, drop downs, check boxes and more.

View time: 5:45

Episode 19

This video teaches you how to access government, provincial and city services and information online.

View time: 1:22

Episode 20

This video teaches you how to shop online and offers tips to protect yourself.

View time: 7:05

Episode 21

This video teaches you how to address issues that may arise when shopping online.

View time: 1:11

Explore TELUS Wise

Empowering you to stay safe in a digital world

TELUS Wise® is a free digital literacy education program that offers informative workshops and resources to help Canadians of all ages have a positive experience as digital citizens.