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Dial-up help

Get help with many common dial-up problems. Remember that PC HealthCheck software can help solve many Internet problems automatically.

Installation

  • Install TELUS Dial-up
  • Install TELUS Fast Dial-up

Troubleshooting

  • You are unable to connect using your dial-up modem.
  • Your dial-up Internet connection is spontaneously dropping your connection.
  • Your dial-up Internet connection is slower than usual.
  • You are unable to connect to the TELUS Fast Dial-up server.

Fast dial-up FAQ

  • Does TELUS Fast Dial-up reduce the amount of time it takes to download e-mail?
  • Does TELUS Fast Dial-up increase the speed of my Webmail?
  • How do I know if TELUS Fast Dial-up is working?
  • If TELUS Fast Dial-up is not running, how do I launch it manually?
  • Why are some Web images fuzzy?
  • Why can't I right-click on some images to view them at the full quality?
  • Can I use TELUS Fast Dial-up with other browsers such as Opera, Mozilla or Safari?
  • Why do some games not work with TELUS Fast Dial-up?
  • Where can I get additional support?

Dial-up help

  • Dial-up help
    • Installation
    • Troubleshooting
    • Fast dial-up FAQ

PC HealthCheck

Fix problems or change settings on your PC:

  • Email
  • Home networking
  • System maintenance
  • Security
Run PC HealthCheck
 

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